Shipping Policy

We at My Giraffe know how important it is to receive your purchased products in the finest condition, and on time. So we use a large network of couriers to deliver your products to you as early as possible.

  • Due to Covid-19, there are a lot of delays because of containment zones, rise in the number of cases. Depending upon the location, the product is delivered to you in 5-15 working days after it has been dispatched from our warehouse.
  • You will receive the tracking details by email in 3-4 working days after placing your order.
  • We can’t guarantee when you’ll get the product due to Pandemic.
  • We dispatch in 2 working days.
  • Free shipping is available on all products above ₹300, otherwise ₹50. An extra charge of Rs 75 will be charged for all Cash on delivery orders.
  • The whole order amount including any delivery charges will be refunded by us for any loss in transit.
  • An order cannot be canceled after it has been dispatched from our warehouse.