We at My Giraffe know how important it is to receive your purchased products in the finest condition, and on time. So we use a large network of couriers to deliver your products to you as early as possible.

• Your orders will be processed daily at 12 noon, except on Sundays.
• Will be dispatched through Delhivery , Amazon Shipping or India Speed Post on the 2nd working day after placing your order.
• Delhivery, Amazon Shipping or Speed Post will update you the tracking link by Email or SMS for you to track the parcel.
• Normally it takes 4-8 working days for delivery Pan India, however the delivery may delay in some sectors due to Covid-19 / Natural calamities / festivals etc.
• Please note : This time period is just an usual estimate.
• You will receive the tracking details by email in 3-4 working days after placing your order.
• We can’t guarantee when you’ll get the product due to Pandemic.
• We dispatch in 2 working days.
• Free shipping is available on all products above ₹300, otherwise ₹50. An extra charge of Rs 75 will be charged for all Cash on delivery orders.
• The whole order amount including any delivery charges will be refunded by us for any loss in transit.
• An order cannot be canceled after it has been dispatched from our warehouse.